Strengthened customer relations at lower costs
“The effect that Pagero’s services has had to our company group is firstly to strengthen the relation with our customers. The second effect is strengthening the process of our invoice handling and to reduce costs. We have been able to reduce printing costs, postal costs and handling time, and therefore we can focus on our core business even better now. Sending invoices is not our business, and now our staff can concentrate on what we specialize in and let Pagero handle that part,” Mr. Stritzinger explains.
“In Sweden for example, we are sending more than one third of our invoices electronically. Our rental invoices sometimes consist of between 100-250 pages per invoice. One printed invoice of this size costs us around 8 Euro and with Pagero it costs around 1.50 Euro including costs of processing and everything else, so it is safe to say that we save money with Pagero’s services. Not to mention the environmental aspect as well, where we can reduce our CO2 emissions by reducing transports and reduce the consumption of paper each year by sending our invoices electronically.”
Meeting Doka’s requirements
“It is of huge importance to Doka to have good long-term relationships with our business partners, and this is also our goal with Pagero. Pagero is a young company and they are heading in exactly the right direction. We feel that we have chosen a service provider that can meet our requirements, and we can absolutely recommend Pagero and their services! ” Mr. Stritzinger says.
(To read the complete Doka customer case, download PDF.)